Latrobe City Council (LCC) in regional Victoria engaged Hawkridge Entertainment Services to assist Gippsland Performing Arts Centre (GPAC) staff to complete the GPAC policy review & development. This involved the creation and development of various operational documents, encompassing policies and plans that outlined and replicated the tasks, actions and responsibilities of the staff.
Following the delivery of the GPAC Operational Review and report for Latrobe City Council, Hawkridge Entertainment Services outlined a number of policies that could be included as part of an operations manual. Subsequently, GPAC management analysed the list of documents into three areas:
- GPAC policies that already exist but may need finalisation
- LCC Policies exist, but may need revision for GPAC
- Policies that don’t exist at all
Hawkridge Entertainment Services partnered with WA based Push Management to successfully deliver the project in the required timeframe.
The team of Tim Long and Rick Heath spent an initial period of 3 days with the team at GPAC. The outcome was to develop a strategic intent document which assisted to define the direction of the Centre and therefore the policies that guide the operations. In addition, the team finalised the template for all policies and discussed specific operational outcomes with staff.
The project was delivered over a three month time period. Based on a rolling three week program, documentation was delivered systematically on a weekly basis for review, with a week for venue management review and subsequent changes made with delivery the following week.
How we help
Hawkridge Entertainment Services provides a range of services for organisations including strategic analysis, feasibility development and business case writing. Some of our recent projects are:
- Report on the economic contribution of Music Venues in NSW
- Coffs Harbour Community and Cultural Facilities Plan 2021-2031
- Business case for the Wollondilly Performing Arts Centre
- Operational review of the Paranaple Convention Centre
We deliver successful outcomes by finding solutions to complex issues. We listen to stakeholders and complete tasks in the timeframes required.
Other similar projects completed by Hawkridge Entertainment Services are available here.